Review of
Intelligent
Quote-to-Cash: The Outcome-Based Approach to Transforming Your Business,
by Kirk Krappe ISBN 9781614310624
Three out of five stars
This is a book
that describes a very important and valuable theme for business success, but
for too long and with far too many repetitions. Quote-to-cash is the phrase
used to describe the implementation of an enterprise computer system that
incorporates every person and operation, from the sales people through all
others to maintenance and support. A quote-to-cash system replaces all
stand-alone operations such as individual department spreadsheets and paper
files.
The first
impression the reader with experience in this area will likely have is to
wonder if there are still any major operations that don’t understand the
importance of such a system. For the value of a quote-to-cash system is
obvious, even to the technically challenged.
Following that
impression, the reader is unimpressed by the content, which is the same point
made over and over again. This is a book that could have been significantly
shorter with no loss of valuable content. It reads a lot like a continuous
commercial for quote-to-cash, it is no coincidence that the author blurb on the
back cover opens with the sentence:
“Kirk Krappe is co-founder and CEO of Apttus, the
leading Intelligent Quote-to-Cash solution provider.”
This is a good
book with valuable content that grows repetitive far too quickly.
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