Review of
Embracing
Progress: Next Steps for the Future of Work, by A. Sophie
Wade ISBN 9781599327853.
Five out of five stars
The content of
this book should be required content in modern courses of business management.
The nature of work is changing in many ways, from the demise of the traditional
lifetime employment doing the same general tasks and retiring with a pension to
the dramatic rise of automation that vaporizes certain categories of jobs. The
pace of technical change is also significant, so many people that do the same
job for ten years are doing it in a vastly different way in year ten from the
way they did it in year one.
Many modern
workers also have altered expectations, they will gladly surrender the old
repetitive action jobs with security for the challenge of learning new ways and
being given the opportunity to learn new things. Many of them recognize that
this is the way it is now and are frustrated to the point of departure when the
company they work for does not understand this.
For many of the
workers, it is important that the company they work for have a social policy
that they agree with. This is reflected in the activism of many heads of modern
companies, where they have been at the forefront of modern social movements
such as same-sex marriage. Where they can, the workers will agitate for social
justice within the company and depart if they feel that the organization is not
aligned with their views on how society should function.
Finally, there
is a growing emphasis on the realization that the rule of thumb known as the
80-20 rule, where 80 percent of productivity is accounted for by 20 percent of
the labor force is not necessarily valid. If a company does what is necessary
to keep all their workers mentally engaged and their skill sets current, then
the 80 percent figure will remain constant while the 20 percent figure goes up,
leading to an overall increase in productivity.
There are many
general aspects of the concept of work that are changing, and doing so quickly.
Wade examines many of them, explaining what is happening and several ways to go
with the flow while simultaneously altering it. This is a great book to rattle
the collective managerial mindset.
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